Privacy Policy

1.1. This Privacy Policy describes how SIA Rolyprint, REG.NO. 40103577348, Kaivas Street 33/3-80, Riga, Latvia (hereinafter also referred to as the "Data Controller") obtains, processes, and stores personal data that www.rolyprint.lv collects from its customers and persons visiting the website (hereinafter referred to as the "Data Subject" or "You").

1.2. Personal data is any information relating to an identified or identifiable natural person, i.e. the Data Subject. Processing is any operation involving personal data, such as collection, recording, alteration, use, viewing, deletion, or destruction.

1.3. The Data Controller complies with the data processing principles laid down in the legislation and is able to confirm that personal data is processed in accordance with the applicable laws.

2.1. The Data Controller obtains, processes, and stores personally identifying information mainly through the online store website and email.

2.2. By visiting and using the services provided by the online store, you agree that any information provided is used and managed in accordance with the purposes set out in the Privacy Policy.

2.3. The Data Subject is responsible for ensuring that the personal data submitted is correct, accurate, and complete. The deliberate provision of false information is considered a violation of our Privacy Policy. The Data Subject is obliged to notify the Data Controller immediately of any changes in the submitted personal data.

2.4. The Data Controller is not liable for any losses caused to the Data Subject or third parties if they have arisen due to falsely submitted personal data.

3.1. The Data Controller may process the following personal data:

• 3.1.1. First name, last name
• 3.1.2. Date of birth
• 3.1.3. Contact information (email address and/or phone number)
• 3.1.4. Transaction data (purchased products, delivery address, price, payment information, etc.)
• 3.1.5. Any other information submitted to us during the purchase of services and goods offered on the website or when contacting us.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registries.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:

• a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
• b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
• c) processing is necessary for compliance with a legal obligation to which the controller is subject;
• f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The Data Controller stores and processes the Data Subject's personal data as long as at least one of the following criteria exists:

• 3.4.1. Personal data is necessary for the purposes for which it was received;
• 3.4.2. As long as, in accordance with external laws and regulations, the Data Controller and/or the Data Subject can pursue their legitimate interests, e.g. submit objections, file or pursue a claim in court;
• 3.4.3. As long as there is a legal obligation to store the data, e.g. under the Accounting Law;
• 3.4.4. As long as the Data Subject's consent to the relevant processing of personal data is in force, if there is no other legitimate basis for processing personal data.

Once the circumstances mentioned in this paragraph cease, the storage period of the Data Subject's personal data also ends, and all relevant personal data is irreversibly deleted from computer systems and electronic and/or paper documents that contained the relevant personal data, or these documents are anonymised.

3.5. To fulfil our obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who carry out the necessary data processing on our behalf, e.g. accountants, courier services, etc. The Data Processor is the personal data controller. Payment processing is provided by the makecommerce.lv payment platform, therefore our company transfers personal data necessary for payment execution to the platform owner Maksekeskus AS. Upon request, we may transfer your personal data to state and law enforcement authorities to defend our legal interests, drafting, submitting, and defending legal claims when necessary.

3.6. When processing and storing personal data, the Data Controller implements organisational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:

• 4.1.1. Access your personal data, receive information about its processing, and request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
• 4.1.2. Request correction of incorrect, inaccurate, or incomplete personal data;
• 4.1.3. Erase your personal data ("right to be forgotten"), except in cases where the law requires the data to be kept;
• 4.1.4. Withdraw your previously given consent to the processing of personal data;
• 4.1.5. Restrict the processing of your data – the right to request that we temporarily stop processing all your personal data altogether;
• 4.1.6. Apply to the Data State Inspectorate.

You can submit a request for the exercise of your rights by sending it electronically to the customer support service info@rolyprint.lv.

5.1. This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws of the Republic of Latvia and the European Union currently in force.

5.2. The Data Controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments take effect after their publication on the website www.rolyprint.lv.